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FAQ

  • If I enroll in a monthly donation plan, when should I expect my disc to be shipped?
    All donation plan enrollments that occur within a given month are fulfilled and shipped out by the first Saturday of the following month. For example, if you enroll in June, you should expect your disc pack plan to be shipped out no later than the first Saturday of July.
  • Am I guaranteed to get a disc made by the manufacturer preferences I selected?
    We do our best to honor your preferences. However, we heavily rely on donated discs and finding discs with stories as our main inventory. With that being said, we cannot guarantee that you'll receive one of your top disc manufacturer preferences.
  • What if I don't like the disc I receive?
    We do our best to consider your brand preferences (that you fill out at the time of your monthly donation enrollment) when fulfilling your order. Unfortunately, we can't guarantee you'll love your disc. However, we are constantly desirous of feedback so don't hesitate to reach out to us directly via the contact form on the website and we'll take that feedback into consideration for future orders.
  • My disc didn't have a story associated with it. Why?
    We do our best to collect discs that we know the story of (or that has been shared with us). However, we cannot guarantee that we will know the story for every disc we ship. If your disc doesn't have a story, we encourage you to go out and make a story with it and share it with us via social media!
  • What's the end goal of VENTUREDISCS?
    If we solely achieve connecting more people into their local community and building meaningful relationships through story-telling and a sport we love, we consider that success!
  • How do I get my disc golf story told?
    Reach out to us by filling out our contact form on our website or via DM on Instagram (@venturediscs) and we will be in touch!
  • What if I have discs I would like to donate but am not in a region where a community ambassador resides?
    Fill out the donation form anyways at www.venturediscs.com/donate and we will be in touch to try to figure out logistics as to how we can accept your donation.
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